"Our customers deserve - and will get from us - nothing less than unsurpassed service."
Laura Tally, Customer Services Team Leader

UNICO Enterprises
1443 E. Washington Blvd. Suite 204
Pasadena, California 91104
USA.

Tel: 1(877)737-4247
1(626)821-0330
Fax: 1(626)821-0805
Email: info@hairlosswatch.com

Free Shipping on all orders over $80.00! Receive free UPS ground shipping within USA when you spend $80.00 or more at www.hairlosswatch.com.

Free shipping is available to all mailing addresses within the continental United States, regardless of the quantity of products included in your transaction. We send packages to Alaska, Hawaii, Puerto Rico by UPS 2nd day air service.

Toll free: 1(877)737-4247

• When will my order arrive?
• How much does shipping cost?
• I don't have a credit card, do you accept payment by check or Money Order?
• Money Back Guarantee

Shipping & Delivery

When you will receive your order depends on the shipping option you select.

Destination Shipping Options Transit Time Within USA Standard Shipping 5 - 7 business days Next Day Air 1 business days Outside USA USPS Express 5 - 7 business days

For example if you place an order before 3:30 pm PST for Standard shipping, you will receive it after 5-7 business days (5 business days for major cities, 7 for remote areas), for Next Day Air, you will receive it the next business day.

Standard Shipping means UPS ground shipping or USPS mail service. We close on Saturdays and Sundays.

How much does shipping cost?

Same Day Shipping on orders received by 4:00 p.m. PST. We offer flat rate for all shipments. Your order will be mailed in plain package: no indications of contents will appear outside the package.

Destination Shipping Method Delivery time Shipping Charge USA UPS Ground 5 - 7 business days $7.00 UPS 3 days 3 business days $13.00 or more UPS 2 days 2 business days $17.00 or more UPS next day 1 business days $35.00 or more Canada UPS Ground 5-7 business days $22.00 Europe Express 3 - 4 business days $38.00 or more Asia Express 3 - 4 business days $38.00 or more

I don't have a credit card, do you accept payment by check or Money Order?

UNICO Enterprises will accept checks made payable to UNICO Enterprises, Checks must be in US dollars and drawn from a US bank. Please click here to print out a order form by mail.

UNICO Enterprises
1443 E. Washington Blvd. Suite 204, Pasadena, CA 91104, USA

Money Back Guarantee

Your credit card will be billed under UNICO Enterprises. Since we have many web sites offering many different kinds of personal care products, it is quite easy to get confused when you look at your credit card statement by the end of the month. Therefore we ask you to please contact us first at toll free 1.877.737.4247 to find out what items you have purchased from us before you contact your credit card company to file a dispute

Hair Genesis: 
One month value pack is guaranteed for one month from purchase.
Three month value pack is guaranteed for three months from purchase.
Six month value pack is guaranteed for up to six months from purchase.
Twelve month value pack is guaranteed for twelve months from purchase. Any opened or unopened bottles after 30 days from purchase will be charged a 25% restocking fee of entire purchase price and original outgoing shipping cost whether you choose free shipping or not. In order to receive your refund, you MUST follow Hair genesis instruction, fail to follow instruction will void the guarantee. You must return all opened and/or unopened bottles to qualify for refund.

Revivogen: 
All Revivogen products carry a 90 day money back guarantee (minus shipping costs). To qualify for a refund you must: 
Use the product as directed. For example, using three month’s worth of Revivogen in a few weeks voids the guarantee. Return ALL bottles both opened and unopened.

Procerin:
All Procerin products carry a 90 day money back guarantee (minus shipping costs). To qualify for a refund you must
Use the product as directed. For example, using three month’s worth of Procerin in a few weeks voids the guarantee. Return ALL bottles both opened and unopened.

 

Fabao 101:

All Fabao 101 products carry a 30 day money back guarantee (minus shipping costs) except the new 101 hair nutritive. To qualify for a refund you must:

Use the product as directed. For example, using three month’s worth of Fabao 101 in a few weeks voids the guarantee. Return ALL bottles both opened and unopened.

No refund on Crinagen, Viviscal, Tricomin, Folligen, Rogaine products, Toppik, Fullmore, COURVe, Shou Wu Products.We will deduct credit card processing fees 5% of total purchase price and outbound shipping charges whether you choose free shipping promotion or you pay for the shipping cost. 

Charge Back Fee:

We are charged by our credit card processing company per charge back. We will charge you $15.00 for the charge back fee if you file a dispute but your credit card transaction is valid, so please contact us first before you file a charge back.

We want to make your shopping experience as easy and safe as possible. Please contact us with any additional questions or concerns you may have.