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1. How does
HairPrimeŽ work? The HairPrimeŽ Program is aimed at providing the
best overall environment for hair to grow. Even the
shampoo is carefully formulated to avoid ingredients
which are found in many other shampoos and which we have
determined as harmful to the scalp and healthy hair
growth. The active ingredients contained in HairPrimeŽ
Herbal Lotion and Herbal Scalp Primer address the
effects of environmental factors on the scalp and DHT
(the main cause of male pattern baldness). If
HairPrime's ingredients are effective, DHT doesn't have
as much of an impact, and thus the follicle's potential
for nurturing hair growth is improved . Through the
regular use of HairPrimeŽ your body receives a constant
supply of nutrients and healthy hair factors. We have
found that most people need to use HairPrimeŽ for about
12 months before substantive results are experienced and
confirmed. HairPrimeŽ aims to maintain a healthy
environment for hair follicles and restore the normal
growth cycles of hair to keep your hair growing longer
and thicker until it matures (i.e. "The Conversion To
Terminal Hair" presented at the American Academy of
Dermatology Conference in New Orleans, March, 1999)
2.
What does the HairPrimeŽ system consist of?
The HairPrimeŽ system consists of: The herbal
shampoo, herbal lotion, scalp primer and herbal
supplements. These four natural products have been
purposefully developed to work together to create what
we consider to be an optimum environment for hair to
grow.
3.
Who will benefit from the use of HairPrimeŽ?
People with: 1) androgenetic alopecia, more commonly
known as "male pattern baldness" which affects both
women and men; and 2) scalp inflammation due to
environment or physiological responses (e.g. immune
system response)
4.
For what percent of people is the HairPrimeŽ Thinning
Hair Program effective?
According to our clinical test results, 90% of the
people that use the Hair PrimeŽ thinning Hair Program
will see results from the products. The results will
vary according to the individual and their thinning hair
condition. The people we tested are people with
androgenetic alopecia, more commonly known as "male
pattern baldness" which affects both men and women.
5.
What kind of results can I expect to see and how soon
will I see them?
Most individuals with actively thinning hair will
notice an improvement in their thinning hair condition
within 3-9 months of continuous, compliant use of the
HairPrimeŽ Program products. Results generally continue
to improve over time. It is recommended that you use
HairPrimeŽ Program products for at least 12 months
before deciding how well it works for you. After the
second month of recommended use, the average person
finding success using the HairPrimeŽ Program products
experiences a significant reduction of daily hair loss.
After 3-4 months, the vellus "baby" hair that were
falling out prematurely in 3-5 weeks should start to
convert yielding somewhat longer and fuller hair. Most
of the subjects in our controlled study experience a
significant conversion of "baby" hair to terminal/mature
hair within 40 weeks. You may experience satisfactory
results in less time or it may take as long as 12-18
months.
6.
How long has the HairPrimeŽ Thinning Hair Program been
available?
The HairPrimeŽ Program was developed by Universal
Biologics, a biotech, Cosmeceutical Company founded in
1989. The program has been available in California since
1990. In 1991 it was introduced to the national and
international markets. From 1990 to 1994 independent
researches were conducted on the HairPrimeŽ formula. In
1995 the U.S. Patent Office granted Universal Biologics
a patent on the HairPrimeŽ Cream and HairPrimeŽ Herbal
Shampoo. In 1998, the HairPrimeŽ Program products were
improved to include the HairPrimeŽ Herbal Scalp Primer.
7.
The HairPrimeŽ Thinning Hair Program is such an
important breakthrough for thinning hair. Why haven't I
heard of it before?
Understanding the skepticism that many people have
about thinning hair products, before going after the
mass market, we have spent most of our time researching
and testing the Hair PrimeŽ Thinning Hair program to
prove its effectiveness. Our marketing efforts have been
limited to the direct sales through our 800 telephone
number, the Internet, and a few exclusive catalogs such
as SelfCare (a Northern California personal health care
catalog). We have focused most of our marketing effort
in ethical forums such as the American Academy of
Dermatology (New Orleans 1995; Chicago, 1998; New
Orleans, 1999), Hawaii Dermatology Seminar 1998), IBC
Scientific Conference (Short Hills, NJ, 1999) and
society of Chemists Annual Scientific Meeting (Chicago,
1999). It is our goal to reach the understanding and
acceptance of the medical doctors and scientists to
support our claims and efficiency so the public consumer
may make a safer educated decision in whether to choose
HairPrimeŽ over the other drug alternatives or other
treatments. We do not feel that mass market retailing
would work unless and until the consumer is fully and
competently informed as to the proper use of HairPrimeŽ
and the realistic expectations that may be achieved and
gauged.
8.
Why is HairPrimeŽ different from other natural hair
products?
The main difference is in how each one of us
substantiate our claims. When a company makes outrageous
claims about the benefits of its products, a lot of
attention should be paid on the research they are based
on. Important questions must be asked, such as, was the
research conducted in the U.S. or in some other country?
Was it performed by independent Dermatologists? How long
did the research take? Was the clinical test performed
on real people, in a scientifically accepted random
sampling? Were the tests just performed in vitro (i.e.
in a test tube)? Has it been presented to ethical
medical forums for scrutiny or published in a major
medical journal? Reputed Doctors and Dermatologists, who
are still currently practicing in the U.S., conducted
the HairPrime's clinical double-blind (random with
control and placebo subjects) study in the U.S. The
study, which lasted 48 weeks, was presented at the 1995
Annual Conference of the American Academy of Dermatology
and then published in the prestigious Journal of
Dermatological Treatment in October 1996.

9.
What is the purpose of the HairPrimeŽ Herbal & Vitamin
Supplement?
The supplement works from the inside to strengthen
the body's internal capacity to support thicker,
healthier hair naturally. It contains 3 vitamins &
minerals and 17 herbs that we deem beneficial for
healthy hair growth. When taking the supplements, people
often notice an increase in energy and vitality. Some of
the herbs have recently been identified in research as
strong antioxidants, while others have been long
recognized in herbal medicine to contribute to a healthy
environment for hair to grow.
10.
Can I use another hair loss product with HairPrimeŽ
Thinning Hair Program?
We advise that you use only one thinning hair
product at a time. As far as we know, no one has done
testing on the effectiveness or the effects of using
multiple hair products simultaneously. However it is
possible that multiple product use can work in treating
thinning hair condition, but it may become quite
expensive. If you prefer, RogaineŽ can be used to
initiate the growth of hair and HairPrimeŽ to nurture
hair conversion. This approach may be logical but we
suggest you consult your physician. Another thinning
hair program that people like using is PropeciaŽ. We see
no reason, other than economic, why both PropeciaŽ and
HairPrimeŽ cannot be used at the same time.
11.
Can women use HairPrimeŽ?
Most definitely, Yes. More important to note, it is
the only safe product for women to use that indicates "5
alpha reductase inhibition like" activity and a
conversion of vellus "baby" hair to terminal/mature
hair. PropeciaŽ , with FinasterideŽ , indicates the
same, but women are warned against its use or coming in
contact with the drug, especially those of reproductive
age. MinoxidilŽ has been formulated and packaged for
women, but there is no report of an ability to convert
the vellus "baby" hair and has proven to be marginally
effective for men and only the 2% MinoxidilŽ solution is
marketed to women. The new extra strength 5% MinoxidilŽ
is packaged to be sold to men only.
12.
Will I need to use these products for life?

After achieving the desired results, you can cut
back on your use to 1-2 times a week to maintain what
you have achieved [some people have reported an
effective maintenance use of only 1-2 times per month],
of course if you stop using HairPrimeŽ completely,
nature will take its course.
13.
Is there anything I could be doing that inhibits the
effects of HairPrimeŽ Thinning Hair Program?
Factors including physical, physiological and
chemical (e.g. synthetic ingredients) can reduce the
results of HairPrimeŽ Thinning Hair Program. These
factors can directly effect how the product performs for
you. Changes in hormonal activity such as menopause or
pregnancy, medications including those related to
hormone changes, medical ailments, the use of hair
products with occlusive ingredients such as heavy
synthetic conditioners, hair sprays, and also high
levels of vitamin A. Increasing stress levels can also
be harmful. If you think that one of these things could
be affecting the product for you, consult customer
support.
14.
I lost my hair many years ago, will HairPrimeŽ Work for
me?
Yes, men and women in all stages of thinning,
regardless of your age or how long it has been since you
first started thinning can use HairPrimeŽ Thinning Hair
Program. However, if you are completely bald on top, it
may not be cost beneficial for example if you have 100
follicles with hair that convert and that number
doubles, a 100% increase will still only be 200 hairs
statistically significant, but aesthetically still an
appearance of baldness. The sooner you start treating
your hair loss the better chance you have at saving what
you have and helping those surviving hair follicles to
convert vellus baby hair to terminal hair by extending
the growth cycle.
15.
I typically wash my hair once a week; will this program
still be useful?
We recommend that people wash daily to keep the
scalp clean and at least every other day to allow the
active Herbal Lotion to be more effective. If you do not
wash your hair at least every other day, we definitely
recommend using HairPrimeŽ scalp primer to remove the
build-up of daily dirt and oils that creates residue
while delivering a supplement of herbal extracts to
support the herbal lotion.
16.
My hair feels oily when I use the HairPrimeŽ Lotion, is
this normal?
Yes, your hair may feel conditioned, oily or weighed
down from using the HairPrimeŽ Herbal Lotion (or Cream)
depending on the condition (e.g. dry, oily, very thin
hair, straight hair, frizzy hair etc.) However, many
people apply too much. Remember, the lotion is applied
on the scalp not the hair. The amount in each bottle of
lotion is measured to last the person two months.
Over-applying the product will not make the product work
faster; you are only wasting the excess. If you don't
like the way it makes your hair look, we advise applying
the lotion/cream at night as directed and rinsing it off
in the morning.
17.
Does the shampoo have an effect on the thinning hair
condition?
Our shampoo is primarily a mild cleanser and will
not irritate the scalp. It has a high concentration of
herbal extracts and leaves the hair feeling fresh and
clean. It is designed to cleanse and prepare the scalp
to support the effectiveness of the Herbal Lotion.
18.
Can I use another Shampoo instead of HairPrime's?
If you do not like our shampoo, we suggest you
choose a shampoo that is similar to HairPrime's. Many
shampoos have conditioners and occlusive ingredients
that may diminish the effect of the Herbal Lotion. Some
conditioners (e.g. -methicones) may make the hair look
or feel silky, but they also block the effects of the
Herbal Lotion. Therefore, we suggest that you use
HairPrimeŽ Shampoo to cleanse your scalp just before you
apply the Herbal Lotion. On the day(s) you are not
applying the Lotion, you may use a shampoo of your
choice. However, if you notice that you loose more hair
by using another shampoo, we recommend you desist and
call our customer support.
19.
I am over thirty years old and I work full time. Lately,
I have been under a lot of stress and I have noticed
increasing thinning, what can I do?
It is very common to experience thinning due to
stress. Stress depletes the body of important nutrients
that are needed to maintain health. We recommend using
the HairPrimeŽ Program for thinning hair. The HairPrimeŽ
Program is particularly effective because it is
comprised of herbal products that create a healthy
environment for hair growth.
20.
My doctor has me on all kinds of medications and I
wonder if HairPrimeŽ supplements will interfere with
them?
HairPrimeŽ supplements are natural and gently
effective in increasing vitality and an overall sense of
well being. The HairPrimeŽ supplements are not likely to
interfere with any prescription medicines, but only a
physician can be certain, based on one's health history
and physiological reaction to the ingredients (e.g. some
people have an adverse reaction to something as common
as the mineral, Zinc.) So, when in doubt, either consult
a physician or refrain from taking the supplements.
21.
Are there any differences expected for women since the
official results are based on experience with men?
The women who are currently using HairPrimeŽ have
written some of our strongest testimonials and have
experienced more favorable results of all our customers.
HairPrimeŽ has been reported to be effective in treating
Androgenetic Alopecia ("male pattern baldness") which
affects women, too. The differences between men and
women regarding Androgenetic Alopecia are the higher
levels of 5 alpha reductase (the enzyme required to
convert testosterone to DHT, the culprit behind the
problem) and the quantitative differences in the two
forms of the enzyme as well as the androgen receptors.
Thus, accounting for the milder expression of hereditary
hair thinning in women.
22.
Why didn't the clinical trials include a larger sample
of people and why has it not been tested on women?
First of all, there is no statistical significance
in a larger sample, so long as the sample is adequate
and the protocol is truly random and blind. A few women
were tested in the pilot studies, but we were not
successful in convincing women to participate in a study
that required tattooing the scalp, periodically cutting
the hair in that area at scalp level and staying with
this routine for 40 weeks. Because of the economics and
effort required to convince a statistically significant
sample (at least 21) to participate in such a study, we
have tabled our test on women for the future.
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